General Policies:

Gaging.com accepts purchase orders from all local state and federal agencies along with any person or business that has an account in good standing.  If you would like to establish an account with us, please download and complete the following form and return it to us by email or fax:    account. pdf

Without an account, merchandise must be paid for by credit card (online or by telephone), in advance (by check or money order); or will be delivered COD.

Our payment terms are "Net 30 Days".  We really appreciate your business.  We're a small business, and in order to make certain that we can serve you successfully,  we base our working capital requirements on being paid within 30 days of receipt of invoice.

Orders are accepted only on the basis that they will be shipped at prices in effect at the time of shipment.  We reserve the right to change prices and specifications without notice.

Shipping charges are F.O.B. Newton, MA unless otherwise instructed.  International shipping charges are available by quotation.

All items sold by Gaging.com are covered by the manufacturer's original guarantee; which is usually a 1, 3 or 5-year warranty against manufacturing defects and poor workmanship.

We back up the manufacturer's warranty with a pledge of our own:

All items sold by Gaging.com include our unconditional 30-day money-back guarantee; as long as they are returned freight prepaid in A-1 restocking condition.

The return of items outside of our 30-day unconditional guarantee are on a case by case basis and generally will be subject to a restocking fee.  Items must be in A-1 resalable condition with their original packaging or they cannot be accepted.

Returned goods must be shipped freight prepaid. Items will not be accepted if they are clearly misused, abused or altered in any way.

Before returning any item, please contact Gaging.com by phone or email to receive a Returned Goods Authorization (RGA) number and shipping information.

Contact:  returns@gaging.com or 702.456.2264

Gaging.com pledges to keep all personal information (name, address, phone number, email, credit card information, etc.) strictly confidential.  We will never sell or provide this information to any individuals or third party members.